Lowongan Customer Service (English Speaker)-PT Web Media Technology Indonesia

    Customer Service (English Speaker)-PT Web Media Technology Indonesia

    Sleman (Yogyakarta) - Ngaglik | Ditayangkan: 30-October-2019 | Tutup pada 29-November-2019

    PT Web Media Technology Indonesia is a part of multinational IT companies Hostinger International, Ltd., which has served millions of customers around the world.
     
    As an official Google Partner, PT. Web Media Technology Indonesia provides a Google Adwords advertising solutions (brand name Teratas Online), professional website creation and management solution (brand name Niagaweb) and unlimited hosting service with IIX servers (brand name Niagahoster). Our team consists of experts in the field of website hosting, website development, website management, and Google certified advertising experts who are ready to assist SMB owners in Indonesia in reaching customers and online business success.
     
    Product & Services
    • Website Development and Management www.niagaweb.co.id
    • Website Hosting www.niagahoster.co.id
    • Google Adwords www.teratasonline.co.id
     

    Customer Service is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
     
    Responsibilities:
    1. Respond to customer queries in a timely and accurate way.
    2. Identify customer needs and help customers use specific features.
    3. Analyze and report product malfunctions.
    4. Follow up with customers to ensure their technical issues are resolved.
    5. Gather customer feedback and share with our Product, Sales and Marketing teams.
    Requirements:
    1. Active English proficiency.
    2. Min Diploma in any field (IT field is a plus).
    3. Have a set of customer-oriented skills, good communication skills, confidence, friendly, good in negotiation.
    4. Having knowledge in the domain, hosting, blog, and website will be valued.

    WMTI memiliki kepercayaan tinggi bahwa kemajuan perusahaan hanya didapat dengan kebahagiaan, kesejahteraan, perkembangan keahlian dan performa optimal dari seluruh individu di organisasinya. Kami menjamin itu dengan gaji yang menarik, jenjang karir, work and life balance, jam kerja yang flexible, remote working-friendly, opsi cuti, liburan rutin, fun working environment, free meals, sports area di kantor, library dan opsi training improvement skill sesuai fungsi individu.

    ALAMAT : PT Web Media Technology Indonesia
    Jl. Monjali No.143 b, Sinduadi, Yogyakarta City, Yogyakarta, Indonesia

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Kategori Lowongan Kerja