Lowongan Network Voice Engineer - Up to $6,000-Capita Pte Ltd - Technology Outsourcing
- Will be tasked to support Cisco Voice UC/ UCCX / CUCM on customer contact centre site and shall help assist on daily administration and troubleshooting
- Be the main point of contact for operational updates by the client side and the technical ops team
- (QOS) Quality of service depending on the speed and resource of the call
- Consults with clients to determine telephony requirements and recommend solutions and layman explanations
- Candidate must possess at least a Bachelor's Degree, Engineering (Computer/Telecommunication) or equivalent
- Cisco Certification on IP Voice related technologies call scripting knowledge
- Expertise with communications protocols such as H323 / SIP / MGCP / SCCP / QoS / QSIG / T1 CAS / AMIS / G.711 / G.729 is a plus but not a must
- Knowledge and practice of ITIL processes is a big advantage
- Expertise in Call Manager v4/5/6 or CUCM(formerly call manager)V8
Network Voice Engineer - Up to $6,000-Capita Pte Ltd - Technology OutsourcingCentral (Singapore, Singapura) | Ditayangkan: 31-October-2019 | Tutup pada 30-November-2019
Founded in 2007 in Singapore, Capita Pte Ltd is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia.
Encompassing local and international placements, contract and temporary staffing, outplacement as well as payroll services across all industry sectors, Capita’s highly personalised service ensures that its clients find the right talent to meet their human resource needs.
Capita’s service offering is split into corporate and specialised divisions. While the corporate division comprises the business support and outsourcing practices that focus on permanent, contract and temporary positions, the specialised division has a focus on the engineering, banking and finance as well as technology industries. With more companies requiring candidates for specialist functions as well as talent with generalist capabilities in an increasingly competitive business environment, these divisions ensure that clients work with industry-focused consultants with specific expertise to match their talent management needs.
In 2012, Capita expanded its footprint in Asia, opening an office in Kuala Lumpur, Malaysia to better serve regional clients.
Capita has been recognised as one of the preferred HR Vendors of the Year for six consecutive years since 2010. In addition, we have also been honoured with the Enterprise 50 award in 2012 as well as the Recruitment Agency of the Year Silver Award (Asia Recruitment Awards, 2015).
More information about Capita Pte Ltd is available at www.capitasingapore.com and www.facebook.com/capitasingapore
Only shortlisted applicants will be notified by our consultants.
Tay Su Lynn, May | REG No : R1875900
ALAMAT : Capita Pte Ltd - Technology Outsourcing
8 Marina View #11-01 Asia Square Tower 1 Singapore 018960