Lowongan Business Process Outsourcing Manager-Company Confidential

    Business Process Outsourcing Manager-Company Confidential

    Jakarta Raya | Ditayangkan: 01-November-2019 | Tutup pada 01-December-2019

    We are looking for an experienced BPO Manager to  build and outsource business operations and project manage it into a fully functioning unit.
     

    Key Responsibilities:
     
    • Ability to read, speak, and write English
    • Assess the different types of business process outsourcing (BPO) models
    • Develop a detailed BPO execution plan to track progress and manage changes in project scope, schedule and budget
    • Identify potential BPO clients , design and coordinate the process and objectively evaluate their services
    • Develop the BPO operation objectives / specifications and service level agreement requirements
    • Negotiate contract terms with partners such that it is within scope and within budget
    • Hands-on involvement in the talent acquisition process for the BPO team
    • Coordinate internal resources to support training of the BPO team
    • Actively manage the BPO team’s ramp-up and oversee the deliverables with the goal of achieving quality and productivity targets
    • Maintain relations with and closely manage the BPO clients, while troubleshooting the entire workflow process
     
    Qualification
     
    • Candidate must possess at least Bachelor's Degree, Master's Degree/Post Graduate Degree in any field.
    • At least 4 Year(s) of working experience in the related field is required for this position.
    • Preferably Manager/Assistant Manager specialized in Marketing/Business Development or equivalent.

    ALAMAT : Company Confidential

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